Privacy policy

Last updated: July 25, 2026

Recharge+ (Recharge Plus) operates this store to let hotel guests and customers purchase the wellness devices they experience in Recharge+ rooms. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from this store.

Information We Collect

Contact details including your name, shipping and billing address, phone number, and email address.
Payment information processed securely by our payment providers. We do not store full card numbers.
Order information including the products you view, purchase, return, or exchange.
Device and usage information such as browser, IP address, and how you navigate the store, collected through cookies and similar technologies.

How We Use Your Information

To process, fulfill, and ship your orders and send order confirmations and shipping updates.
To provide customer support and respond to your requests.
To send marketing communications only where you have opted in to receive them. You can unsubscribe at any time.
To secure our store, prevent fraud, and comply with legal obligations.

How We Disclose Personal Information

We disclose personal information only to service providers who perform services on our behalf, such as Shopify (our hosting and commerce platform), payment processing, order fulfillment, shipping carriers, and analytics. These providers are only permitted to use your information to perform those services for us. We do not sell your personal information, and we do not share your personal information with third parties or affiliates for their own marketing or promotional purposes. We may also disclose information where required by law or in connection with a business transaction such as a merger.

Mobile Information and Text Messaging

If you opt in to receive text messages from Recharge Plus, we collect your mobile number and the details of your consent. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services. Message frequency varies. Message and data rates may apply. Reply STOP to any text message to opt out at any time, or HELP for help. For full program details, see our SMS Terms and Conditions and the Recharge+ guest privacy policy.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you. You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights. You can opt out of marketing emails using the unsubscribe link in any email, and opt out of text messages by replying STOP.

Children

This store is intended for adults. We do not knowingly collect personal information from anyone under 18.

Security and Retention

We retain personal information for as long as needed to fulfill orders, support your purchases, and meet our legal obligations. No security measures are perfect, and we recommend against sending sensitive information through unsecured channels.

Relationship with Shopify

This store is hosted by Shopify. Shopify processes personal information about your use of the store in order to provide the service. To learn more, visit the Shopify Consumer Privacy Policy.